Programs & patient needs

Start with the patient.
Find the right support.

Explore care-management and navigation programs by the work they support. Amana combines software and services around the clinical model your organization chooses.

Compare software & service support ↓

Showing all 11 programs

Current workflows and templates are available today. Shared tools need program-specific setup. Implementation review and specialist setup identify additional work to scope. MTM provides coordination support.

CCM

Chronic Care Management

Regular contact and practical coordination for people living with multiple chronic conditions.

Current workflowsExplore CCM
PCM

Principal Care Management

Help patients follow through on the care surrounding one serious chronic condition.

Shared toolsExplore PCM
APCM

Advanced Primary Care Management

Coordinate the work that connects a patient’s primary care, specialists and everyday needs.

Shared toolsExplore APCM
RPM

Remote Patient Monitoring

Connect home readings with the people responsible for reviewing and following up on them.

Current workflowsExplore RPM
RTM

Remote Therapeutic Monitoring

Support follow-through around a prescribed therapy and the information patients report between visits.

Implementation reviewExplore RTM
TCM

Transitional Care Management

Coordinate the contacts, appointments and open questions that follow a transition home.

Current workflowsExplore TCM
BHI

Behavioral Health Integration

Keep behavioral-health follow-up connected with the patient’s broader medical care.

Current templatesExplore BHI
CoCM

Psychiatric Collaborative Care

Plan a structured connection between primary care, behavioral-health care management and psychiatric consultation.

Specialist setupExplore CoCM
PIN

Principal Illness Navigation

Help patients manage the appointments, records and practical arrangements around a serious illness.

Shared toolsExplore PIN
CHI

Community Health Integration

Support the practical connections patients need when social barriers interfere with their medical care.

Shared toolsExplore CHI
MTM

Medication Therapy Management

Help eligible patients reach their drug plan’s qualified MTM provider and follow through afterward.

Coordination supportExplore MTM

Program descriptions explain service scope, not individual eligibility or billing advice. Patient fit, personnel, supervision, overlapping services and payer requirements are reviewed before launch.

Plan with a clear view

What’s available.
What needs a plan.

Software capabilities and care-navigation services are different parts of the engagement. This guide shows the starting point for each program.

Program support and implementation requirements
ProgramSoftware supportNavigation supportBefore launch
CCM ↗Chronic Care ManagementCurrent workflowsCare workflows, time tracking, questionnaires and reports.Ongoing outreach and coordination.Clinical plan, consent, supervision and escalation responsibilities.
PCM ↗Principal Care ManagementShared toolsTasks, notes, time tracking and reporting; confirm condition-specific configuration.Condition-focused navigation.Treating practitioner and condition-specific care plan.
APCM ↗Advanced Primary Care ManagementShared toolsCare-team dashboards, tasks and monthly reporting; program configuration is scoped.Primary-care coordination.Primary-care ownership, access and continuity arrangements.
RPM ↗Remote Patient MonitoringCurrent workflowsMonitoring, RPM alerts, device adherence and program reports.Onboarding and participation follow-up.Device connection, clinical thresholds and review coverage.
RTM ↗Remote Therapeutic MonitoringImplementation reviewShared tasks and documentation; RTM devices, data flows and reporting require confirmation.Therapy engagement and coordination.Prescribing practitioner, monitoring setup and confirmed RTM scope.
TCM ↗Transitional Care ManagementCurrent workflowsTransition Care workflows and TCM reporting.Discharge outreach and appointment coordination.Discharge information and time-sensitive clinical follow-up ownership.
BHI ↗Behavioral Health IntegrationCurrent templatesPHQ-9 and GAD-7 templates, tasks and documentation.Engagement and behavioral-health coordination.Qualified clinical assessment and safety escalation arrangements.
CoCM ↗Psychiatric Collaborative CareSpecialist setupDocumentation and coordination scope reviewed with the clinical model; registry needs require confirmation.Navigation and operational support can be scoped.Qualified care manager, psychiatric consultant and registry workflow.
PIN ↗Principal Illness NavigationShared toolsNavigator notes, tasks and scheduling; program-specific setup is reviewed.Illness-specific navigation.Trained personnel, supervision and the treating team’s plan.
CHI ↗Community Health IntegrationShared toolsTasks, notes and resource follow-up; CHI configuration is reviewed.Resource connections and follow-through.Care-related need, trained personnel and supervision.
MTM ↗Medication Therapy ManagementCoordination supportNotes and tasks around a medication-review referral.Connection to the drug plan’s qualified provider.Plan eligibility and an available qualified MTM provider.

“Shared tools” means general coordination features can support the work; it does not mean a dedicated program implementation is ready. Navigation services are agreed for each organization. Specialist services and program requirements must be in place before launch.

Not sure where to begin?

Tell us where
care gets stuck.

A patient who needs regular outreach has a different need from one navigating a discharge or a complex referral. We’ll start with your patient population and the work you want to support.

Plan your program

Bring these to the conversation.

  • The patient groups you serve
  • The programs you run or want to introduce
  • Your clinical team and available capacity
  • Your EHR, monitoring and reporting needs

Build the right care program for your team.

Let’s talk about your patients, your workflows and the support you need.

Talk with Amana